FAQ

First check the expiration date of your card. If this is not the cause of the rejection contact your card provider or check their website for the following: - If your card has online payments activated and whether it has ‘Moto’ enabled for cyclical payments, - If you exceeded your card limit or internet transaction quota.
It is a simple, convenient and automatic solution which is performed by your bank and our system. When you register, just remember to sign the direct debit form and then throw it into the marked box next to our kiosks. We will handle the remaining formalities.
During your joining process you can use Przelewy24 or your credit/debit card. Your next payments can only be made via direct debit or automatic payment by credit card or debit card.
When joining our club you need to pay a one-time joining fee, then 96 PLN per membership period.
Our club does not have a reception desk, but all the necessary products can be purchased at our vending machines available at the club. You can pay with credit card, bank notes and coins.
We provide state of the art cardio equipment with free internet connection and professional equipment for strength and functional training made by industry leaders: Precor and Technogym.
All lockers in the changing rooms can be secured by small padlocks. Each member must have his/her own padlock. By purchasing a padlock in one of our of vending machines you can be sure that its size is appropriate with our lockers.  You can also buy your own padlock, just remember the diameter of the movable lock handlebar should be 7-8 mm.
The club does not have a sauna, because our aim is to provide you with the most space and the best training equipment available on the market.
Yes. Your membership can be frozen as long as you wish and it only costs 10 PLN for each membership period you freeze. You can unfreeze your membership at any time. Freezing/unfreezing can be done by logging on to the Client Zone.
Yes. You can do this through our website. You need to log in and click on the chosen class on the fitness schedule. When the class is full, you can sign up on the standby list.
No. You will only be able to enter the club by scanning your fingerprint, which you will register at the kiosk during your first visit. Even if you forget your wallet at home you can enter our club.
No. Your membership price will remain unchanged as long as you remain our member.
You can become a member of ICON Fitness in 2 different ways: joining through our website or through one of the kiosks located in our club with or without the assistance of our consultants. Regardless of which method you choose, it will take you only a few minutes to sign up.
By signing up for ICON Fitness club you did not sign a contract, the only obligation is the payment of your membership via direct debit or by using credit or debit card. You can be a member of ICON Fitness as long as you want and you can unsubscribe at any time by logging into your account on our website.
The quickest way is to log into your account is via our website www.iconfitness.club. In the upper right corner you will find the LOGIN button. When you click it, you will be automatically switched to your account.  Login by entering the email address you used during registration and in the field "Password" enter the temporary password which was sent to the email address you provided. If you cannot find this email in your inbox check your SPAM folder. If you still don't have an email from us, please use the "Forgot your password?" link.  We immediately send you an email with your temporary password. If you are still having issues with logging in contact us at: icon@iconfitness.pl
Yes. You can purchase a daily pass, valid for 24 hours. Also, If you have an OK System card you can enter the club without any additional payment. You can also follow our profile on Facebook where we put information about the open days during which you can try our club for free. Link https://www.facebook.com/iconfitnesspoland?ref=hl"